LONG TERM CARE OMBUDSMAN PROGRAM, NE
Description
ADVOCATE FOR THE RIGHTS AND WELL BEING OF NURSING HOME AND ASSISTED-LIVING FACILITY RESIDENTS. SERVICES AVAILABLE INCLUDE: EDUCATION-TO INFORM OTHERS ON A VARIETY OF ISSUES RELATED TO AGING, LONG-TERM CARE AND RESIDENTS RIGHTS. INFORMATION AND REFERRAL CONSULTATION-TO MAKE RECOMMENDATIONS FOR PROTECTING THE RIGHTS OF RESIDENTS AND IMPROVING THEIR CARE AND QUALITY OF LIFE. INDIVIDUAL ADVOCACY SYSTEMS ADVOCACY
Contact Information
Address:
DEPT OF HEALTH AND HUMAN SERVICES
PO BOX 95026
Lincoln
NE
68509
Hours of Operation:
8:00-5:00 MONDAY-FRIDAY
Website:
dhhs.ne.gov/medicaid/Aging/Pages/ltcombud.aspx
Main Phone:
Phone
800.942.7830
Other Phone(s):
Phone
402.471.9345
Main Contact(s):
PENNY CLARK
Other Contact(s):
Main Email:
Other Email(s):
penny.clark@nebraska.gov
General Information
Agency ID: 1416
List of Provided Services:
Advocacy and Support: Protection and Advocacy
Information and Referral: Information and Referral
Counties Served: Adams, Banner, Blaine, Boone, Box Butte, Boyd, Brown, Buffalo, Burt, Butler, Cass, Cedar, Chase, Cherry, Cheyenne, Clay, Colfax, Cuming, Custer, Dakota, Dawes, Dawson, Deuel, Dixon, Dodge, Douglas, Dundy, Fillmore, Franklin, Frontier, Furnas, Gage, Garden, Garfield, Gosper, Grant, Greeley, Hall, Hamilton, Harlan, Hayes, Hitchcock, Holt, Hooker, Howard, Jefferson, Johnson, Kearney, Keith, Keya Paha, Kimball, Knox, Lancaster, Lincoln, Logan, Loup, Madison, McPherson, Merrick, Morrill, Nance, Nemaha, Nuckolls, Otoe, Pawnee, Perkins, Phelps, Pierce, Platte, Polk, Red Willow, Richardson, Rock, Saline, Sarpy, Saunders, Scotts Bluff, Seward, Sheridan, Sherman, Sioux, Stanton, Thayer, Thomas, Thurston, Valley, Washington, Wayne, Webster, Wheeler, York, Arthur, Antelope
Written material:
Eligibility: ANYONE CAN CONTACT THE OMBUDSMAN PROGRAM TO DISCUSS OR SEEK ASSISTANCE IN RESOLVING A PROBLEM, CONCERN OR COMPLAINT IMPACTING ONE OR MORE RESIDENTS OF A LONG-TERM CARE FACILITY.
Ages Served: All Ages
Disabilities Served: Alcohol/Drug, BIMI (Behavioral Impairment/Mental Illness), Brain Injury/Head Injury, DD (Developmental Disability including ID), Hearing Impairment, LD (Learning Disability), OHI - Other Health Impairment, Orthopedic, Speech Disability, Visual Disability
Wheelchair Accessible: Yes
Fees:
Sliding fee schedule: Yes
How to appeal a decision:
Languages with interpreters on staff: