INSURANCE, NEBRASKA DEPARTMENT OF
Description
FOR CONCERNS ABOUT AN INSURANCE MATTER, THE DEPT. OF INSURANCE IS RESPONSIBLE FOR PROVIDING THE PUBLIC WITH INSURANCE INFORMATION AND ASSISTANCE, AS WELL AS VERIFYING AND ENSURING THE PROPER HANDLING OF INSURANCE TRANSACTIONS. SENIOR HEALTH INSURANCE INFORMATION PROGRAM (SHIIP) CAN REVIEW YOUR FINANCIAL SITUATION AND MAKE RECOMMENDATIONS ABOUT ALTERNATE HEALTH INSURANCE OPTIONS ALSO RESPONSIBLE FOR COORDINATING AND MAINTAINING A STATEWIDE SENIORS COUNSELING PROGRAM. 800.234.7119. INVESTIGATION SECTION: RESPONSIBLE FOR HANDLING CONSUMER CONTACTS AND INVESTIGATING CONSUMER COMPLAINTS; THE DEPARTMENT MAY NOT ALWAYS BE ABLE TO RESOLVE DISPUTES BETWEEN YOU AND YOUR INSURANCE COMPANY. PHONE #2 IS CONSUMER HOTLINE
Contact Information
Address:
TERMINAL BUILDING 941 O STREET, SUITE 400
Lincoln
NE
68508-3690
Hours of Operation:
8:00 TO 5:00 MONDAY-FRIDAY
Website:
www.doi.ne.gov
Main Phone:
Phone
402-471-0888
Other Phone(s):
Phone
877-564-7323
Fax
402-471-6559
Phone
402-471-2201 Switchboard
Main Contact(s):
CONSUMER AFFAIRS
Other Contact(s):
Main Email:
Other Email(s):
consumer_affairs@doi.state.ne.us
General Information
Agency ID: 684
List of Provided Services:
Information and Referral: Information and Referral
Insurance: Insurance Information
Counties Served: Adams, Banner, Blaine, Boone, Box Butte, Boyd, Brown, Buffalo, Burt, Butler, Cass, Cedar, Chase, Cherry, Cheyenne, Clay, Colfax, Cuming, Custer, Dakota, Dawes, Dawson, Deuel, Dixon, Dodge, Douglas, Dundy, Fillmore, Franklin, Frontier, Furnas, Gage, Garden, Garfield, Gosper, Grant, Greeley, Hall, Hamilton, Harlan, Hayes, Hitchcock, Holt, Hooker, Howard, Jefferson, Johnson, Kearney, Keith, Keya Paha, Kimball, Knox, Lancaster, Lincoln, Logan, Loup, Madison, McPherson, Merrick, Morrill, Nance, Nemaha, Nuckolls, Otoe, Pawnee, Perkins, Phelps, Pierce, Platte, Polk, Red Willow, Richardson, Rock, Saline, Sarpy, Saunders, Scotts Bluff, Seward, Sheridan, Sherman, Sioux, Stanton, Thayer, Thomas, Thurston, Valley, Washington, Wayne, Webster, Wheeler, York, Arthur, Antelope
Written material: BROCHURES
Eligibility: ANYONE WITH A QUESTION
Ages Served: All Ages
Disabilities Served: Alcohol/Drug, BIMI (Behavioral Impairment/Mental Illness), Brain Injury/Head Injury, DD (Developmental Disability including ID), Hearing Impairment, LD (Learning Disability), OHI - Other Health Impairment, Orthopedic, Speech Disability, Visual Disability
Wheelchair Accessible: Yes
Fees: NO CHRGE
Sliding fee schedule: Yes
How to appeal a decision: OMBUDSMAN
Languages with interpreters on staff: Spanish