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NEBRASKA FAMILY HELPLINE

Description

SINGLE CONTACT POINT AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK FOR FAMILIES TO OBTAIN ASSISTANCE. TRAINED HELPLINE OPERATORS SCREEN CALLS TO ASSESS IMMEDIATE SAFETY NEEDS, IDENTIFY POTENTIAL LEVEL OF A BEHAVIORAL HEALTH CRISIS, MAKE RECOMMENDATIONS OR REFERRALS TO APPROPRIATE RESOURCES, AND HELP CALLERS CONNECT TO EMERGENCY RESOURCES OR PROVIDERS. ALSO CAN CONNECT ELIGIBLE FAMILIES TO THE FAMILY NAVIGATOR SERVICE. THIS SERVICE HELPS FAMILIES MOVE THROUGH NEBRASKA'S CHILD AND FAMILY CARE SYSTEM MORE EFFICIENTLY TO GET THE ASSISTANCE THEY NEED.

Contact Information

Address:

NE

Hours of Operation:
24/7

Website:
www.nebraskafamilyhelpline.ne.gov/about/

Main Phone:
Phone 888.866.8660

Other Phone(s):
TDD 888.556.5117

Main Contact(s):
STAFF

Other Contact(s):

Main Email:

Other Email(s):

General Information

Agency ID: 1485

List of Provided Services:
Information and Referral: Information and Referral

Counties Served: Out of State, Antelope, Arthur, York, Wheeler, Webster, Wayne, Washington, Valley, Thurston, Thomas, Thayer, Stanton, Sioux, Sherman, Sheridan, Seward, Scotts Bluff, Saunders, Sarpy, Saline, Rock, Richardson, Red Willow, Polk, Platte, Pierce, Phelps, Perkins, Pawnee, Otoe, Nuckolls, Nemaha, Nance, Morrill, Merrick, McPherson, Madison, Loup, Logan, Lincoln, Lancaster, Knox, Kimball, Keya Paha, Keith, Kearney, Johnson, Jefferson, Howard, Hooker, Holt, Hitchcock, Hayes, Harlan, Hamilton, Hall, Greeley, Grant, Gosper, Garfield, Garden, Gage, Furnas, Frontier, Franklin, Fillmore, Dundy, Douglas, Dodge, Dixon, Deuel, Dawson, Dawes, Dakota, Custer, Cuming, Colfax, Clay, Cheyenne, Cherry, Chase, Cedar, Cass, Butler, Burt, Buffalo, Brown, Boyd, Box Butte, Boone, Blaine, Banner, Adams

Written material:

Eligibility: ANYONE NEEDING ASSISTANCE WITH A FAMILY SITUATION.

Ages Served: All Ages

Disabilities Served: Alcohol/Drug, BIMI (Behavioral Impairment/Mental Illness), Brain Injury/Head Injury, DD (Developmental Disability including ID), Hearing Impairment, Info Only, LD (Learning Disability), OHI - Other Health Impairment, Orthopedic, Speech Disability, Visual Disability

Wheelchair Accessible: Yes

Fees: NONE

Sliding fee schedule: Yes

How to appeal a decision:

Languages with interpreters on staff:

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